FAQ's - (Frequently Asked Questions)



              Click on a question to view its answer.

A: Stauffer & Sons Construction has a "C" license as a General Contractor. This means we can build any single-family residential project, as well as light commercial projects.
A: Certainly. Stauffer and Sons has experience with assisting customers in the financing process. We'd be happy to suggest some lending agents that our customers have used with success in the past. We will work with your lender to provide all contract documents and budgeting information that they need to approve your loan. Lenders usually want to be assured that you have selected a competent General Contractor who can finish the job under budget and with a level of quality that assures the security of their loan. Stauffer and Sons meets all the criteria that your lender will demand in a GC.
A: Yes! We SPECIALIZE in building homes, remodels and additions for our out-of-state customers! We have a secure login section for our remote customers, where you can enter your username and password which will log you in to your own customized web section complete with the following:
  • Progress Photos (Before, During and After Construction)
  • Contract Documents
  • Change Orders
  • Meeting Minutes/Conference Call Documentation
  • Important Links
  • Finish Schedules
  • And More
A: As with any purchase, price is not the only factor. All elements of the project need to be evaluated to determine the true value. This includes the speed of construction, the quality of the workmanship and materials, the service you receive during and after the project is completed, and so forth. These all need to be factored in when deciding the overall value you’re receiving with a contractor’s bid. Stauffer & Sons gives you the best of all worlds—we're not the cheapest outfit in town, and we're proud not to be. Our quality is solid and our reputation is impeccable. We invite you to ask anyone in the industry about us—there's nothing but good said about our work.
A: That Depends. An important question to ask yourself is, "What is my motivation for doing the work myself?" If the answer is "To save money," then you might be surprised at the value we bring compared to what you think you'll save by doing it yourself. All it takes is one mis-step and your savings are lost. If your motivation is doing it for the pure satisfaction and enjoyment, then roll up your sleeves! We are happy to set you up for success.  Stauffer & Sons is generally flexible about including the homeowner in the actual build, but we insist that these roles are clearly defined before the contract is signed. This ensures that there are no miscommunications between builder and homeowner.
A: Yes! We have performed a number of "salvage" jobs in the past and are happy to accommodate these situations. A homeowner in this unfortunate situation, however, must be prepared for the extra expense of picking up where another builder left off.
A: Under a fixed price contract, your builder contracts to build the project for a set amount. Under a cost-plus (also known as "time and materials") contract, your builder “opens the books”, and you pay for the contractor’s costs, plus a predetermined percentage, or a set fee. There are pros and cons to both arrangements. Stauffer & Sons is open to either contract arrangement, depending upon the specific circumstances of your project, but we lean towards fixed price contracts. Even on complex remodels, we are uniquely adept at identifying the scope of the work as well as isolating variable items called "allowances" that require an estimated placeholder until a product selection can be made.
A: Yes. We have an "A+" grade with the Better Business Bureau® of Southern Colorado—the highest rating possible. To view our profile at the BBB, CLICK HERE.
A: Stauffer & Sons is confident in the quality of our work. We provide a FULL ONE YEAR warranty for materials and workmanship on every project.
A: Yes. More than any other General Contractor that we know of, Stauffer & Sons specializes in remote location builds. We are currently licensed in eight counties surrounding The Pikes Peak Region and are adding more every year. We have developed a system for taking our "metropolitan" subcontractors into remote mountain towns and backcountry. Often, our competitors in these areas are "Dog and Truck" builders with a "mountain mentality" (mañana…) that simply can't compete with our proven team of reliable, established tradesmen. In other cases, we have found our competition to be extremely qualified individuals...that can get to your project next year! Ask us about our track record of very happy customers from the remote corners of Colorado and you'll see why it makes sense to use this "Big City" Builder.
A: Yes! The Stauffer & Sons Construction team is highly informed about "Green" building materials and construction methods. We are Colorado Built-Green® Certified, an Energy Star® Partner, and a member of the US Green Building Council (USGBC). The USGBC is the organization that administers LEED© certification for homes and buildings. We also actively pursue continuing education courses for Green builders. Although Stauffer & Sons Construction has offered Green building methods for several years, environmentally responsible building materials are just now becoming affordable for most homeowners, making Green building methods a viable option for almost every project. Stauffer & Sons recently completed construction of a LEED Platinum home in Divide, CO. This was only the 5th LEED Platinum home built in Colorado at the time. We are very proud to be a part of a program that prioritizes sustainability and efficiency.

To learn more about Built-Green® Colorado, please click HERE.
To learn more the US Green Building Council, please click HERE.
A: Call us! Due to our unique Design Service capabilities, we offer more than simply General Contracting services. We PREFER that your first phone call be to us. The sooner we can be a part of the design process, the sooner we can be planning for your project and make suggestions and add value to your project. After twelve years in the industry, we've seen many houses and other construction projects built. We've seen them done the right way, and we've seen them done the wrong way. For several projects we've built, we were able to catch mistakes either in the blueprints or design of the project before even beginning construction, resulting in thousands of dollars saved for the homeowner.

Some questions to ask yourself now are:
  • What is my budget for this project?
  • Do I have financing in place?
  • What are the CCRs (Covenants, Codes and Restrictions) in my neighborhood?
  • Does my Homeowners Association have an ACC (Architectural Control Committee) that needs to approve my plans before I build?
Contact us to learn more about this process. We can help you start your project with success and without any surprises.
A: We carry $2 Million in General Liability Insurance. We employ strict observation of all legal requirements for building codes, employment laws, insurance requirements and other applicable laws. Proof of our coverage is provided to all our Customers.
A: Never. We have always completed every job to the satisfaction of the homeowner. No liens have ever been filed against our projects. We have always paid our subs as per our contracts with them.
A: Ask for a list of references from clients, subcontractors, and vendors. Check with your local building department to make sure your contractor has the appropriate licenses and insurance. In the Rocky Mountain ares, our local building department is the PPRBD (Pikes Peak Regional Building Department). To learn more about PPRBD, click HERE.
A: Your contractor’s referrals should help you determine what kind of work habits your contractor has, and how he has performed in the past. The most effective way to avoid a project that drags on too far is to select a builder who has a history of coming in on time and on budget.
A: Your contractor should be able to provide you with lien waivers for all of his subs and vendors as part of the billing process. Lien waivers are legal documents that are signed by all subcontractors at the completion of the project, verifying payment in full and releasing all claims against the homeowner any reason. This is good for you—it means that you won't have to pay the subcontractors yourself, even if the General Contractor goes out of business.
A: Your contractor should make this abundantly clear to you. If a bank is involved, the contractor needs to align his billing cycle and process to that of the banks procedures. This generally involves monthly draw requests from the contractor and disbursements by the bank. If you are funding the project yourself, the builder should layout a Schedule of Payments that closely aligns with the various stages of project completion; never allowing the amount collected to outpace the level of completion. A deposit should be a modest amount, say around 10%. On occasion, a contractor may need to request funds prior to a large material order, which should be spelled out clearly in the contract prior to signing.
A: While it's impossible to say with accuracy online or over the phone, the cost of your project is determined by the following equation:
Size x Scope x Quality x [Unknown] = Final Price
Note that as each factor in this equation increases or decreases, so does the final project price. "Unknown" is a category which includes engineering, complexity, timing, etc. If you'd like to discuss pricing, come visit our office and bring your basic concept, any sketches you may have drawn, and any documents or research you may have done. This will allow us to analyze the job in greater detail and develop a realistic budget. This process takes one to four hours.

For remodels and additions we will take the additional step of visiting your home to take measurements and photos, to then produce a basic design and budget for you at no charge. This site visit takes about an hour, and the design and estimate can usually be finished in a day or two. We will offer suggestions for keeping costs low and building efficiently with minimal waste and wasted time.
A: Yes! We're very happy to accommodate projects with special scheduling requirements, with the two following qualifications:
  1. The project does not require a permit. Permits are required for some types of projects and not others. For example, a permit is required if your project involves electrical rewiring, plumbing changes, or structural modifications. Permits are issued locally by the PPRBD (Pikes Peak Regional Building Department), and this process can take anywhere from two days to two weeks or more, depending on their backlog. For these projects, construction may not legally begin until a permit has been issued.
  2. All materials for your project are in stock. If, for example, the appliances ordered at the location you've chosen are not in stock, we will need to order these, and this can add anywhere from two days to eight weeks to your project.

If neither of the above are an issue, Stauffer & Sons will be very happy to accommodate rush-order projects. We excel at saying "YES" where everyone else in the industry says "NO." We can offer incredible value to your project by offering suggestions on how to cut costs and build your project quickly. We can conform to almost any budget, situation or timeline. In some cases, with proper preparation, we have been able to complete kitchen remodels in under two days in the past.
A: One of the primary responsibilities of your contractor is to lead you on your project. He should know which questions, issues, and tasks need to be addressed, and at what time. By doing so, your builder will make the project manageable, and (hopefully) enjoyable.
A: Depending upon the scope of the project and your motivation, allow somewhere between 30 minutes to 2 hours per day. This time will be spent communicating with your contractor, making selections on various finishes, and providing input on design.
A: Yes, we do. Here are the details:

Privacy Policy

At Stauffer & Sons, we realize that our customers are concerned about their personal privacy. "Will my address be rented out?" "Will my email be given to spammers?" The following paragraphs address these and most other issues regarding our organization's Privacy Policy. However, if you do have a question that is not dealt with on this page, please feel free to email, write, or call us and we will be happy to assist you in finding the information you need.

Web Site Privacy

When you visit Stauffer & Sons, our Web server automatically recognizes you through the use of cookies to use in our tracking applications. We also collect the domain name of each visitor to staufferandsons.com and the email addresses of those who communicate with us via email. We keep track of which of our Web pages consumers access or visit while on our site, and then use that information for internal review to improve the content of the site and therefore improve the individual customer's experience at staufferandsons.com. This information is not shared with other organizations for commercial purposes.

Our E-mail Policy

If Stauffer & Sons has your email address on file, you may occasionally receive emails with special offers or notices about our site that might interest you. We hope you enjoy receiving these emails. However, if you would prefer not to receive any e-mail of this nature from us, visit our "contact us" page and let us know you'd like to be taken off our list. Simply send us a blank email with the word "unsubscribe" in the subject line. You can also be removed from our e-mail list by calling our office at (719) 492-2639, or writing us at Stauffer & Sons, P.O. Box 62785, Colorado Springs, CO 80962. (Please specify in your correspondence that you do not want to receive future email notices from Stauffer & Sons.)